terms of service

Overview

This website is operated by archiel. Throughout the site, the terms “we”, “us” and “our” refer to archiel. We offer this website, including all information, tools and services available from it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms of service, including the additional terms and policies referenced herein or available by hyperlink. These terms apply to all users of the site, including browsers, vendors, customers, merchants and contributors of content.

Please read these terms carefully before using our website. If you do not agree to all of them, you may not access the website or use any of our services.

Any new features or tools added to the store are also subject to these terms. We reserve the right to update, change or replace any part of these terms by posting updates to our website; it is your responsibility to check this page periodically. Your continued use of the site after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

1. Online store terms

By agreeing to these terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including copyright laws) in using the service. You must not transmit any worms, viruses or code of a destructive nature. A breach of any of these terms results in immediate termination of your services.

2. General conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding card information) may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements. Card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service without our express written permission. Headings in this agreement are for convenience only and do not limit these terms.

3. Accuracy, completeness and timeliness of information

We are not responsible if information made available on this site is not accurate, complete or current. The material is provided for general information only and should not be used as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

This site may contain historical information, which is provided for reference only. We may modify the contents of this site at any time but have no obligation to update any information.

4. Modifications to the service and prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service (or any part of it) at any time without notice, and we shall not be liable to you or any third party for any modification, price change, suspension or discontinuance.

5. Products or services

Certain products or services may be available exclusively online. They may have limited quantities and are subject to return or exchange only according to our refund policy.

We have made every effort to display the colours and images of our products as accurately as possible, but we cannot guarantee that your screen's display of any colour will be accurate. As every piece is cast by hand, small variations in form and finish are inherent to the work.

We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction, and to limit quantities. All product descriptions and prices are subject to change at any time without notice. We may discontinue any product at any time. Any offer made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

6. Accuracy of billing and account information

We reserve the right to refuse any order you place with us, and may limit or cancel quantities purchased per person, per household or per order. If we change or cancel an order, we may attempt to notify you using the e-mail, billing address or phone number provided at the time of purchase. We may limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases, and to promptly update your information so that we can complete your transactions and contact you when needed. For more details, please review our refund policy.

7. Optional tools

We may provide access to third-party tools which we neither monitor nor control. Such tools are provided “as is” and “as available” without warranties, representations, conditions or endorsement of any kind, and we have no liability arising from your use of them. Any use of optional tools is entirely at your own risk. New services or features offered through the website are also subject to these terms.

8. Third-party links

Certain content, products and services available via our service may include materials from third parties. Third-party links may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we have no liability for any third-party materials or websites.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources or content in connection with any third-party website. Please review the third party's policies carefully before engaging in any transaction, and direct complaints about third-party products to that third party.

9. User comments, feedback and other submissions

If you send us creative ideas, suggestions, proposals, plans or other materials (“comments”), whether at our request or not, you agree that we may at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use them in any medium. We are under no obligation to keep comments confidential, to pay compensation, or to respond.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, obscene or otherwise objectionable, or that violates any party's intellectual property or these terms.

You agree that your comments will not violate any right of any third party, will not contain unlawful, abusive or obscene material, and will not contain any virus or malware. You may not use a false e-mail address or mislead us as to the origin of any comments. You are solely responsible for the comments you make and their accuracy.

10. Personal information

Your submission of personal information through the store is governed by our privacy policy.

11. Errors, inaccuracies and omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any such errors and to change or update information or cancel orders at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend or clarify information in the service except as required by law.

12. Prohibited uses

In addition to the other prohibitions in these terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, provincial, state or local regulations, rules, laws or ordinances; (d) to infringe upon our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the service or any related website. We may terminate your use of the service for violating any of the prohibited uses.

13. Disclaimer of warranties; limitation of liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free, nor that the results obtained from using the service will be accurate or reliable. We may remove the service for indefinite periods or cancel it at any time without notice.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products delivered through it are (except as expressly stated by us) provided “as is” and “as available”, without any representation, warranties or conditions of any kind, express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

In no case shall archiel, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs or similar damages, arising from your use of the service or any products procured using the service, even if advised of their possibility. Where the exclusion or limitation of liability for consequential or incidental damages is not permitted, our liability shall be limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend and hold harmless archiel and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these terms or your violation of any law or the rights of a third party.

15. Severability

If any provision of these terms is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these terms without affecting the validity of the remaining provisions.

16. Termination

The obligations and liabilities of the parties incurred prior to the termination date survive the termination of this agreement for all purposes.

These terms are effective unless and until terminated by either you or us. You may terminate them at any time by notifying us that you no longer wish to use our services, or by ceasing to use our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any provision of these terms, we may terminate this agreement at any time without notice; you will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our services.

17. Entire agreement

Our failure to exercise or enforce any right or provision of these terms shall not constitute a waiver of that right or provision.

These terms and any policies or operating rules posted by us on this site constitute the entire agreement between you and us and govern your use of the service, superseding any prior agreements, communications and proposals, whether oral or written. Any ambiguities in the interpretation of these terms shall not be construed against the drafting party.

18. Governing law

These terms of service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Belgium.

19. Changes to these terms

You can review the most current version of the terms of service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these terms by posting updates to our website. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

20. Contact information

Questions about the terms of service can be sent to info@archiel.be. archiel — VAT BE0752.646.457, Brussels, Belgium.